Refund policy

Refund Policy
Ez Sox accepts returns or exchanges for any unused product within 30 days of purchase. Products must be unused and have original tags. Please include your invoice/packing slip with your return, this will serve as your Exchange/Return Form.
We inspect all items prior to shipping and every effort is made to ship orders correctly. However, if an item is received either damaged or an incorrect item was shipped, you must notify us within 10 days of receipt of order and we will make arrangements for replacement items to be sent. Claims will not be accepted after this time period.
We suggest that you return your package via Insured Parcel Post (US Mail) or UPS or an equivalent method of your choosing. Please keep your shipper’s receipt until you have received your exchange or refund. If you request a refund, we will refund using your original payment method.

Final Sale Items are not eligible for returns.

To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable) will be applied once your return is received and inspected. We will send you an email to notify you that we have received your returned item and advise you if you qualify for an approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.

Please send all returns or exchanges to: EZ SOX Returns, 7861 Preserve Drive, West Palm Beach, FL 33412
Non-returnable items:
Gift cards

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, and approved for a refund a gift certificate will be e-mailed to you.